Before reaching out, we recommend checking our FAQ — your question might already be answered there.

If you don't find the information you're looking for, feel free to contact us using the chat icon at the bottom right of the page or via the link at the bottom of the SUPPORT section.

Our team typically replies within 12 hours.

Yes, our bracelets are fully adjustable, ensuring a comfortable fit for all wrist sizes. Each piece is designed with flexibility or an adjustable clasp, making it easy to customize the fit to your liking. Plus, they come in a variety of colors to match any outfit, so you can always find the perfect accessory to complement your style!

Once your purchase is complete, you will receive a confirmation email.

We ship your orders within 1 to 3 business days after purchase. You will then receive an email with a tracking number.

The carrier will deliver your package within 3 to 9 business days.

Yes! All our bracelets are designed to be taken into water. Don't worry the bracelets won't tarnish.

We completely get it, we change our minds too!

Write us an email and we will analyze each case.

In our policies section, there is a section called "Track your order." Click the link and paste in the tracking number you received by email.